Difference between revisions of "Tacit Knowledge"
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− | Tacit knowledge is not easy to put your finger on | + | Tacit knowledge is not easy to put your finger on, so in [[Knowledge Management]] it is often approached using story-telling. |
− | For example, here are two stories that may not be | + | For example, here are two stories that may not be literally true, but they do reveal some deeper truths. |
===University of Palestine=== | ===University of Palestine=== | ||
− | Apparently the EU poured a fortune into the formation of a University of Palestine. | + | Apparently the EU poured a fortune into the formation of a University of Palestine. |
+ | |||
+ | It took years and finally the day to start accepting students arrived, but nothing happened. | ||
Alarmed, the EU contacted the University to find out what was going on. | Alarmed, the EU contacted the University to find out what was going on. | ||
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===Japanese Recycling=== | ===Japanese Recycling=== | ||
− | At one time, the Japanese authorities implemented a comprehensive recycling scheme | + | At one time, the Japanese authorities implemented a comprehensive recycling scheme. |
+ | |||
+ | It depended on the public segregating their waste into different coloured bags. | ||
+ | |||
+ | But it didn't work properly because it was all a bit too sloppy. | ||
− | + | Then some bright spark official, knowing that everything is about what your neighbours think in Japan, issued everyone with clear plastic bags instead. | |
− | + | After that, it worked perfectly. |
Revision as of 11:00, 29 October 2018
Tacit knowledge is not easy to put your finger on, so in Knowledge Management it is often approached using story-telling.
For example, here are two stories that may not be literally true, but they do reveal some deeper truths.
University of Palestine
Apparently the EU poured a fortune into the formation of a University of Palestine.
It took years and finally the day to start accepting students arrived, but nothing happened.
Alarmed, the EU contacted the University to find out what was going on.
"We're underfunded," came the reply. "We only have enough administrators to administer the administrators."
Japanese Recycling
At one time, the Japanese authorities implemented a comprehensive recycling scheme.
It depended on the public segregating their waste into different coloured bags.
But it didn't work properly because it was all a bit too sloppy.
Then some bright spark official, knowing that everything is about what your neighbours think in Japan, issued everyone with clear plastic bags instead.
After that, it worked perfectly.