Knowledge Management
From Red House Wiki
The results of a recent experiment using ctf with 3rd year students doing Fine Art at Bath Spa are shown in the figure.
- The total traffic shows users visiting webpages in their browsers over about a week.
- Some of this traffic was to webpages that were visited more than once ("intersecting").
- Some of that intersecting traffic was via clicks in the {!ctf} co-browser they had installed on their devices.
- And some of that was traffic to webpages that had originated from other users ("actual sharing/learning").
This is rough data, but it provides a useful way of looking at Knowledge Management.
- Much of what users visited was visited only once, by them.
- There was however some overlap in what they looked at - potentially augmented and/or provided by sharing tools.
- A small proportion of the total traffic was to webpages that users were introduced to be other members of their community, representing actual sharing.
Although that proportion may be small, it is potentially the most important.
Enabling and increasing this is the goal of Knowledge Management.